Score with Velveeta®

FREQUENTLY ASKED QUESTIONS

While the Official Rules outline the complete details of this promotion, your question may already be answered below.

What are the prizes?
For playing our Football Final Rush game, you'll get the chance to instantly win prizes including:
  • $100, $50, $25, and $10 SECstore.com gift cards
  • A coupon for a FREE box of Original Velveeta® Shells & Cheese
  • A coupon for a FREE Velveeta® Original Loaf
See the Official Rules for complete details.
How many times can I enter?
You can play our instant win game once per day through the promotion period 8/1/20 – 12/1/20.
How many prizes could I win?
There is a limit of one (1) instant win prize per person.
I won the instant win game, but never received an email with more details. What should I do?
Please search your inbox, including your spam folder, for an email from customercare@helloworldfulfillment.com . If you still cannot find the email, please fill out the contact form below to let us know so that we can assist.
I entered the sweepstakes. When will I know if I've won?
The lucky winner will be contacted on or around 11/11/20 via email with full details on claiming the prize and next steps.
I got a message that I've already entered today, but I haven't. What should I do?
Make sure you are visiting https://www.scorewithvelveeta.com/ directly rather than a bookmarked page in your browser. Also, please try to clear cookies and cache on your internet browser.
I think I’m having technical issues. What should I do?
Try these troubleshooting tips:
  1. Make sure you're using the most up to date version of your browser.
  2. Check to see that JavaScript is enabled in your browser settings.
  3. Clear your browser's cookies and cache.
I have recently moved or updated my email address. Can I change my registration information for this promotion?
We apologize for any inconvenience, but due to the number of entries we receive in each promotion, we are unable to change registration information. If you have any further questions, please fill out the form below so we may assist.
Why can't I use my P.O. Box address to register or claim my prize?
Your home address allows us to identify your residence for eligibility purposes.